Shipping policy
Shipping with By George: Secure, Swift, and Complimentary
At By George, we prioritize the safe and timely arrival of your precious purchase. We partner with top-tier shipping carriers to ensure your order is fully insured and handled with the utmost care.
- Free Domestic Shipping: Enjoy complimentary shipping both ways within the United States.
- International Shipping: A flat fee of $50 applies to international orders. Please note that international returns are not eligible for free shipping.
- Thoughtful Packaging: Your jewelry will arrive beautifully presented in our signature boxes, complete with the appropriate certifications.
- Domestic Carriers: We utilize UPS for all orders within the continental US, with no minimum purchase required. Saturday delivery may be available based on your location.
- International Carriers: We rely on UPS Worldwide Express® for international shipments, ensuring fast and reliable delivery to over 200 destinations.
- Military Addresses: For APO/FPO addresses, we utilize USPS Priority Mail® due to its dependability in reaching military locations worldwide. Please note that wire transfer payments and additional processing time are required for these orders.
- Alternative Shipping Addresses: We understand the desire for surprise gifts. You can ship your order to an alternate address; contact our customer service team for assistance with this option.
- Delivery Timeframes: Diamond orders typically ship within 1-4 days after payment and inspection. Other jewelry and engagement rings may take 1-3 weeks, depending on production timelines. We strive to accommodate your desired timeline for custom jewelry.
Questions?
If you have any inquiries regarding our shipping procedures, please don't hesitate to contact us at info@bygeorgejewelers.com.